It establishes the Production Master Plan, planning the operation of the centre.
It determines the technical criteria of the kitchen facilities.
Design and modifications of possible facilities of the kitchen.
It creates technical forms of quantitative and qualitative composition of each one of the elaborated plates.
It is responsible for the investigation and development of new cooking techniques.
Organizes and directs the operation of the centre with an almost daily presence.
Establishes the needs of goods and auxiliary materials for the correct daily operation.
Gives the kitchen responsible the correct orders of manufacture based on lists of technical forms of quantitative and qualitative composition and number of diners.
Attends the orders which arrive at the Department of Purchases.
Integrated by professional people, able to replace any absence of the responsible of the kitchen of the centre.
The responsibility of this department is to enforce the Quality Code of the Company referring to:
Practices of manipulation.
Seasoning and preparation of menus.
State, cleaning and conservation of the facilities.
Communication and implementation of the production directives.
Control of the final products and withdrawal of those which are not in perfect condition.
Provides training to every member of the company for the correct application of the Quality Code.
Authorized training of food manipulators by the CAM.
Definition of the method of application of the Analysis of Dangers and Specific Critical Control Points for the Centre.
Verification with direct visits to the Centres of the degree of application and fulfilment of the directives established referring to:
Hygienic and sanitary conditions of the centre.
Hygiene of the personnel uniform.
Labelling, protection and expiring date of goods in stock.
Practice of elaboration and handling of goods.
Conservation of final products awaiting for consumption.
Carries out the corresponding nutritional study for each programmed menu, to secure balanced menus.
Its main function is to visit or receive from all our clients the necessary information to make our work the best and the most efficient. This information will be obtained through the Centre Coordinator.
Their objectives are:
To contrast the satisfaction level.
To detect anomalies and incidences.
To solve problems in coordination with the remaining departments of the company.
To satisfy the needs of our clients.
We give a great importance to the direct and frequent contact with our clients. The dialogue and the communication, even of the smallest observations, help us to improve our attention and to make the best decisions.